Friday 24 July 2015 9:30am to 12:30pm
8 Mill Lane, Lecture Room 2
About
Richard Mullender is a former lead trainer at the National Hostage and Crisis negotiation Unit, Scotland Yard.
Richard's elite-level training gives you the rare power to influence whoever you're with, including work colleagues, friends and even your PI! All effective communication starts with listening; a skill that has long been undervalued in all walks of life. Sell your ideas and solutions using your prospect's most deeply held beliefs, rather than your own. It's amazingly effective. To succeed, all you have to do is listen as if lives depended on it.
The core knowledge:
- get people to open up
- know precisely what to listen for
- understand how to interpret the intelligence you have gained
Learning Outcomes:
- get information without asking questions
- listen with heightened awareness
- know what to listen for
- interpret the true significance of what's being said
- test your understanding without offending the other person
- position a course of action as desirable using your prospect's values and beliefs
What can you expect?
- to be entertained
- to be challenged
- to learn invaluable skills form the closely guarded world of hostage negotiation
What is the biggest benefit?
Gaining a skill very few people have and using it ethically to influence and persuade
This masterclass is open to all postdocs working in the University, Colleges or University Partner Institutes. A raven login is required for the online booking system. If you do NOT have a raven login please email researcher.development@admin.cam.ac.uk with your name and institution.
See you there!